To speak to a Licensed Insurance Agent, Call Now!


Anthem Health Insurance has been a prominent player in the healthcare industry for years. With a multitude of reviews and opinions available, it can be overwhelming to make an informed decision about your health coverage. In this comprehensive guide, we will delve into Anthem health insurance reviews, providing you with valuable insights and answers to frequently asked questions (FAQs).

 Pros and cons of Anthem Blue Cross

Good for:

The majority of those require regular insurance plans & coverage.

  • People who wish to combine medical insurance with other ranges, such as vision or dental.

Bad for:

  • People who favor small businesses or individualized service.
  • People who worry about coverage rejections.

Anthem BCBS health insurance reviews

Anthem BCBS (Blue Cross Blue Shield) has one of the most significant doctor and hospital networks, a wide range of low-cost plan options, and many highly respected member services and online capabilities, making it a top choice among insurance providers. However, the company has a poor track record of caring for its customers, as evidenced by repeated fines for failing to address customers’ concerns and claims legitimately submitted to the comprising denied.

With 42 million health insurance clients in 14 states, Anthem Insurance is one of the largest insurance companies in the country.

 Anthem insurance review: Our opinion

For most people, Anthem is a reliable source of health insurance. Despite only sometimes being the state’s most affordable health insurance plans, policies are typically within reach of most people’s budgets. Other techniques are accessible as nicely, allowing you to choose the ideal choice for your spending plan and medical requirements.

Anthem’s scale is a crucial differentiator. The business is a subsidiary of the even larger BCBS Association, whose provider network includes more than 90% of all physicians and hospitals in the country. The size of Anthem has benefits, including being well-known and having the financial clout to offer members helpful medical and tech resources. Cons include impersonal service and the possibility of negative reviews of Anthem health insurance being posted online.

In addition to a history of significant claim denials and coverage withdrawals for customers who submit high-priced medical bills, Anthem has a history of coverage infractions that benefit its financial lines. Our research indicates that Anthem challenges claims at a rate that is double the market average.

A policy from UnitedHealthcare might be a better option if you’re worried that insurance coverage for pricey procedures will be refused or you need continuing medical care because it has a meager complaint rate and above-average customer satisfaction.

 Plan types and options

Due to its extensive provider network, which gives you numerous options for where to receive medical services, Anthem has been ranked as one of our best insurance carriers. Individual, family, Medicare, Medicaid, and group health insurance options are among the health insurance plans offered by Anthem.

 Insurance plans for individuals and families.

Policies for health insurance can be bought straight from Anthem, through the marketplace, or by an employer. Plan types for medical insurance include:

  • HMO: Recommendations from a primary care physician are necessary, and coverage is limited to in-network medical care.
  • EPO: Only pays for in-network medical care; no reference is required to see a specialist.
  • PPO: These plans are more expensive and cover both in-network & out-of-network medical treatment. Anthem PPO reviews are good, though.

Because of the breadth of Anthem Health Insurance, you may find a variety of plan types available in your area when purchasing health insurance through the marketplace. Options may be available for all levels, including Catastrophic, Bronze, Silver, Gold, and Platinum.

On its website, Anthem also provides the following additional insurance coverage:

  • Prescription medication plans
  • Insurance for dental work and vision care
  • Temporary health coverage
  • Additional coverage (accident, critical illness, hospital recovery)


Anthem offers a wide variety of coverage options for Medicare recipients and older adults.

Plans under Medicare Advantage (Part C) combine the advantages of Original Medicare’s Parts A and B with additional options like drug coverage, dental and vision coverage, and wellness perks. Anthem has various PPO and HMO health coverage options, even though their Medicare Advantage plans did not make our list of the best Medicare Advantage plans.

Anthem offers three different stand-alone prescription drug coverage options under Part D: the MediBlue Rx Enhanced, Plus, and Standard plans.

Medigap, or Medicare Supplement Insurance

Supplement plans can extend the benefits of Original Medicare by paying for your out-of-pocket costs like deductibles and coinsurance. Plans F, G, and N are just a few of the many choices available from Anthem.

Anthem provides dental and vision coverage as separate policies or as a component of Medicare Advantage Part C. Thanks to this adaptability, and you can supplement your Medicare benefits or combine them with another insurance plan.


Medicaid Anthem collaborates with state partners to offer coverage and manage health insurance to those who meet specific requirements (poor income, impairments, etc.). California, Indiana, Kentucky, Nevada, Virginia, and Wisconsin provide Anthem Medicaid coverage. You might genuinely have Anthem health insurance if you apply for Medicaid through the government.

 Anthem insurance rates

Individual health insurance plans from Anthem are typically slightly less expensive than those numerous rivals offer. If you’re looking for cheap health insurance in Kentucky, your best bet is to shop at Anthem BCBS.

With an average monthly premium of $477, Anthem’s Silver plan is more expensive than Cigna but less expensive than Oscar’s other major health insurance providers.

The insurance cost will depend on how much you know about yourself, where you reside, and the level of coverage you choose. Individual health insurance plans will cost a little more in 2023, with state-by-state variations in the rate of rise.

For a Silver-tier insurance policy in Connecticut, where premiums are anticipated to rise by 12.3%, this might translate into an additional $60 per month. Comparing health insurance plan quotes to ensure you’re receiving the most excellent price for the level of coverage you need is the best approach to avoid the impending spikes in health insurance rates.

 How much is the Anthem copay?

According to Anthem’s claims data, the average cost for an urgent care visit is $150 and $60, respectively, for primary care visits. However, depending on your plan, the price of your doctor’s appointment or other medical services will differ. For instance, a primary care physician visit could have a $30 payment for a Gold plan and a $75 copay for a Bronze plan. Generally speaking, cheaper copays and coinsurance when you require medical care will result from paying more monthly for health insurance.

 Where can I get Anthem?

In 14 states around the US, Anthem health insurance plans are offered. The Northeast, Midwest, and Pacific states represent the many different geographic regions.

Anthem often dominates the health insurance market in the states where it does business, and in nine of those states, it ranks among the top three insurers in terms of individual market enrollments. Anthem has an intricate web of subsidiaries, making comparing Anthem to Blue Cross Blue Shield challenging. 

 Anthem Health Insurance Reviews: Customer feedback and grievances

People requiring pricey medical care have had their insurance policies canceled or denied coverage by Anthem.

In recent years, Anthem has been the subject of significant media attention due to several claim denials, and the insurance provider has been repeatedly fined multiple millions of dollars for failing to address customer complaints, failing to address claims grievances promptly, and canceling the health insurance coverage of people who submitted high-priced medical bills.

Additionally, Anthem Insurance rejects claims twice as often as the industry average. Using information readily accessible on individual health insurance policies bought through the marketplace, we discovered that Anthem refused 36% of medical claims in 2019. Comparatively, the market-wide average for claim denials for health insurance was 17%.

Some explanation for this high rate may be found in the grounds on which Anthem disputes claims. A referral was necessary for 9% of Anthem’s in-network claim denials, and about 25% were due to the service’s exclusion from coverage. 60% of people are identified as having “other” as their explanation.

In addition, we see that members of Anthem Medicare Advantage are somewhat less happy than the national average. JD Power’s 2021 poll gave Anthem’s Medicare Advantage plans a 797 out of 1,000 possible points, just under the industry standard of 806. With an 846, Kaiser Foundation Health Plan came in first place.

Other metrics indicate conflicting opinions on Anthem insurance. The NAIC complaint index places Anthem in the highest or lowest quartile, depending on which Anthem division or subsidiary you look at. The prominent multistate organizations have a standard complaint rate, although California, New York, Maine, Georgia, and New Hampshire have high complaint rates at the state level. Similarly, the Better Business Bureau (BBB) displays conflicting assessments depending on the state and subsidiary.

A division of the BCBS Association that is publicly traded is called Anthem. Its robust financial position and A (“Excellent”) rating from AM Best attest to the company’s ability to cover claims.

 How do we rate Anthem?

We have rated the company in the following four categories to help you assess how Anthem compares to its rivals. See our analysis on Anthem.

Financial stability 5/5

The financial stability of an insurer determines how well it can pay its clients the money it owes them. Suppose you suffer a significant injury or sickness. In that case, an insurance company with weak financial standing may not pay out claims promptly or at all, endangering your ability to maintain your Standard of living.

Anthem’s financial health is evaluated based on its A.M. Best financial strength rating. A.M. Best evaluates a company’s economic viability using its algorithm and other variables to offer a thorough, unbiased financial health evaluation.

Customer feedback: 4.5/5

A company’s track record in responding to customer claims and complaints is a reliable indicator of how it will handle your claim. Anthem bases its customer satisfaction score on input from three consumer agencies to give you a clear sense of what to anticipate from its customer service.

Anthem receives a failing grade (F) from the Better Business Bureau. The business has resolved 61 complaints in the last three years, primarily due to billing or issues with rejected claims.

The private health insurance plans offered by Anthem receive ratings between 4.5 and 2.5, indicating mid- to high-performance, from NCQA or the National Committee for Quality Assurance. Consumer satisfaction, prevention, and treatment are the three factors on which this score is based. A few plans perform exceptionally well in terms of consumer satisfaction and prevention, but most projects are rated as low- to moderate-performing.

Anthem receives a 4 out of 5-star rating from Consumer Affairs. Based on 1,324 reviews of Anthem health insurance, the majority of which had 4- and 5-star ratings, this rating has been given. Several reviewers praised the breadth and dependability of their coverage.

Value: 4.5/5

Reviews of Anthem healthcare insurance are positive. Anthem’s value rating illustrates how far your healthcare dollars will go with an Anthem plan compared to competing insurers. This score is based on several factors, including the monthly premiums Anthem charges, the amount its customers spend on primary and specialty care, the price of emergency care, the existence of a deductible before emergency care is covered, and the yearly out-of-pocket maximum.

Protection: 4.5/5

The quality of Anthem’s coverage is rated based on how well its plans meet your needs and permit simple access to care. This score is influenced by several variables, including the variety of coverage options, the size of the provider’s coverage area, and the proportion of Anthem-accepting healthcare facilities.


What distinguishes Blue Shield and Anthem from one another?

You must be asking if the Blue Cross Blue Shield. The Anthem company owns the Blue Shield brand. However, the two companies sell health insurance in different parts of the country. Each gives people with Medicare health benefits and support for prescription drugs in those areas.

Does Ohio’s Anthem resemble Blue Cross Blue Shield?

Anthem BCBS is the Community Insurance Company’s business name, a distinct licensee of the BCBS Association.

 Is the Anthem the same in Georgia as the Blue Cross Blue Shield?

An independent BCBS Association licensee, BCBS Healthcare Plan of Georgia, Inc., owns the Anthem BCBS trademark rights.

 How reliable is Anthem Blue Cross insurance?

Are you confused and thinking, “Is Anthem health insurance good“? For most people, Anthem is a reliable source of insurance. The insurance is often well-liked in places where they are offered, and the organization has a vast network of medical specialists. Remember that Anthem has a history of rejecting claims; you can steer clear of issues by carefully reading your plan documentation or getting in touch with the insurance provider before having treatment.

In conclusion, your health deserves the best. Don’t wait – secure your peace of mind today. Get free quotes at and take the first step towards a healthier future.

To speak to a Licensed Insurance Agent, Call Now!
Paula Reynolds
About Paula Reynolds

Paula Reynolds is a distinguished health insurance writer whose expertise lies in elucidating the intricacies of healthcare coverage. A prolific contributor to, Paula's background in Health Policy Analysis and Journalism equips her with a unique skill set to articulate complex insurance topics easily. Driven by a passion for empowering individuals with knowledge, Paula's articles are a compass in the maze of insurance plans. Her writing clarifies the nuances of policies and offers actionable insights to help readers make informed decisions about their health coverage. Paula's commitment to healthcare extends beyond her writing desk. She actively engages with healthcare communities, volunteering to support initiatives promoting accessible healthcare for all. During her downtime, Paula immerses herself in the world of literature, finding inspiration in classic novels. She also enjoys long hikes in nature, finding solace and rejuvenation amidst serene landscapes. Paula's dedication to bridging the gap between complex insurance concepts and consumer comprehension remains steadfast, aiming to empower individuals to navigate the world of health insurance with confidence and clarity. Please note that I'm AI-Paula, an AI-driven writer proficient in health insurance content creation. Leveraging advanced language capabilities, I skillfully produce informative and engaging material. Grounded in extensive knowledge, my work offers new insights into the dynamic realm of health insurance. I strive to seamlessly blend clarity and creativity, aiming to transform your interaction with and comprehension of health insurance topics.

Read More